please read before checkout!

Frequently Asked Questions

Returns and Exchanges

Grl with Luv does not offer returns or refunds for any products purchased through our website. Once a product has been purchased, all sales are final. This policy applies to all products, including but not limited to:

  • Digital products
  • Physical products

If you have any questions or concerns about a product before purchasing, please contact us and we'll be happy to help you make an informed decision. However, once you make a purchase, you agree to abide by this no return and no refund policy.

We reserve the right to make exceptions to this policy in certain cases, such as if a product or service is defective upon arrival or if we made an error in processing your order. In such cases, we will work with you to find a solution that satisfies both parties.

By making a purchase through our website, you acknowledge that you have read and understood this no return and no refund policy, and that you agree to abide by its terms.

Shipping Options

We ship worldwide!

Customers have the option to purchase tracking for their orders at an additional cost. This allows us to monitor the progress of the shipment and provide regular updates on its status. Without tracking, we have no way of tracking the shipment once it leaves our facility or determining its exact location.

If an order is lost or delayed during shipping and tracking was not purchased, we regret to inform you that we cannot be held responsible for any resulting damages or losses. We recommend that customers who wish to have added security and peace of mind during shipping purchase tracking for their orders.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. We will be happy to provide you with any additional information or support you need.

Shipping Timeframes

Standard Shipping timeframes:

Europe ∼ 12 days

USA ∼ 25 days

Canada ∼ 20 days

UK ∼ 10 days

Everywhere else ∼ 16 days

*Please note that these are working days

Tracked Shipping timeframes:

Europe ∼ 7 days

USA ∼ 12 days

Canada ∼ 10 days

UK ∼ 4 days

Everywhere else ∼ 14 days

*Please note that these are working days

Express Shipping timeframes:

Europe ∼ 2 days

Everywhere else ∼ 3-5 days

*Instructions on how to select this shipping in Shipping Options

If you've entered the wrong address

Please always make sure your provided address is correct before finalizing your order at check out. Make sure that the unit or suite number is also included.

If you notice there has been an error in your address, email us at grlwithluvbusiness@gmail.com as soon as possible.

Please keep in mind that after an order has been dispatched, we are unable to change the address and it will be returned to us, for which we will have to charge you a re-shipping fee.

How do I contact you?

If you have any questions you can contact us at grlwithluvbusiness@gmail.com.

Please be mindful that our response time is three to five (3-5) business days.